Hard at work
Jen in the office
I’ve worked in the financial sector my whole career, starting out in banking and building societies, where, latterly, I was a qualified mortgage adviser.
Four years ago, I decided to take on a new challenge and moved to a role as administrator with Robson Laidler Wealth. Here, I enjoy working closely with clients, helping to solve problems, and making the office run smoothly.
I take a lot of satisfaction out of mentoring others and learning something new every day. The proudest moment of my career to date was training and mentoring a member of staff fresh from leaving school to go on to become a fully qualified mortgage adviser.
The things I enjoy most about my work are getting to know clients, building meaningful relationships, and helping them feel confident about their financial future. I also like problem-solving and making things work behind the scenes, whether it’s untangling admin, supporting the planning process, or finding the best way to do something more efficiently.
No two days in my job are the same, and I really enjoy the variety. Some days, I attend client meetings, other days, I write reports or assist the admin team.
I most enjoy working with people who are teamworkers – open, honest, and happy to share their knowledge and ideas to achieve a common goal.